Two 2-Week Design Sprint projects in both

Service Design &Product Design

One Design Thinking Framework

Following the Design thinking process in both projects

Empathize

Define

Ideate

Prototype

Iterate

Product Design: Patina

Product Designer asking why do some things get better with age?

Team

Jack Boland

UX Researcher & Designer
Luke Leichty

UX Researcher & Designer

My Role

UX Researcher

Product Designer

Deliverable

3 Concept Products: a textile that encodes our memories in a way that can only be seen with specific lens, a shoe sole that counts are steps and makes you eligible for upgrades and finally a returnable togo box that allows people to share their eating moments with others who reuse the same togo box; it also allows them to monitor where did their to-go boxes travel and their environmental footprint.

Time & Skillset

Fall 2019
Design Thinking

Prototyping

The Challenge

We initially started by interviewing 7 different people who have been holding onto things for years.

We have interviewed students holding onto heirlooms passed down from their grandparents like rare books or even Sextants. We have interviewed celebrated professionals like John Hennessy and looked at their most kept trophies and finally we have interviewed people who held onto objects because they have mastered making/ maintaining them.

After conducting 7 different interviews, we realized three main insights about how people hold onto products for three different types of pride: pride of heritage & culture, pride of recognition and pride of mastery.

We conducted an ideation session where we designed three main products and tested them by interviewing more people and walking them through the process of using our products. The products were: a textile that encodes our memories in a way that can only be seen with specific lens, a shoe sole that counts are steps and makes you eligible for upgrades and finally a returnable togo box that allows people to share their eating moments with others who reuse the same togo box; it also allows them to monitor where did their to-go boxes travel and their environmental footprint.

Empathy Building Interviews

Problem Reframe & Define

Brainstorming & Ideating

Idea 1 Prototype

Idea 2 Prototype

Idea 2 Prototype

Idea 3 Prototype

Idea 3 Prototype

Service Design: Stanford Child Centre

Product Designer & UX Researchers helping Stanford’s Daycare introduce composting to kids

Needfinding, defining & Brainstorming

We were tasked with helping the centre start composting after moving to a new space.

We found that the problem extended way further than the extent previously defined.As you can see the problem included lack of communication channels, lack of standardization and poor management of resources and space.

A 3 fold solution plan that included building a committee of teachers, parents and administrators, a communication platform that constantly updates and seeks helps from community members, and a circular economy roadmap that closes the gap of needed resources by sourcing that from the stanford community.

In a very speedy design sprint of only 3 weeks, we conducted interviews with three parents, three teachers and two administrators. I also spent a day immersed in the centre.

The team worked together on synthesizing the information and coming up with a way where the stakeholders can be effective and resourceful. We decided to deliver our ideas to the partner in a creative storytelling technique where we created a large size children's book running them through our process and our suggested solutions.

Team

Manali Kulkarni

UX Researcher & Designer
Jackie Ennis

UX Researcher & Designer
Lorena Ostos